Privacy Policy

Last updated: May 29, 2025

This Privacy Policy describes how Sypnex LLC ("the Company," "We," "Us," or "Our") handles information when you use our website, accessible from https://sypnex.com (the "Service"). It also explains your privacy rights and how the law protects you.

We are committed to protecting your privacy. This policy outlines our practices for the limited data we collect and use to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words capitalized in this document have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Information

Types of Data Collected

Personal Data

We collect certain Personal Data solely for specific functionalities related to our applications, primarily for password recovery. This includes:

This data is processed through our authentication and data management systems which are integral to providing our application services. We do not store this Personal Data directly on this website's server for this purpose beyond the immediate transaction required to facilitate the password reset.

Usage Data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

This data is primarily collected by our hosting provider (DigitalOcean) and CDN provider (Cloudflare) for operational purposes like network security, load balancing, and basic analytics.

Tracking Technologies and Cookies

We do not intentionally use cookies or other tracking technologies on our landing page for marketing or user tracking purposes. Any cookies present would be those essential for the basic operation and security of the website through our Service Providers (e.g., Cloudflare's security cookies or those required for the functioning of the password recovery feature).

Use of Your Information

The Company may use the information collected for the following purposes:

Retention of Your Information

The Company will retain Personal Data and Usage Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Personal Data collected for password recovery is processed and retained by our backend authentication and data management systems according to the policies applicable to our applications. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. Our Service Providers (DigitalOcean, Cloudflare) have their own data retention policies for the data they collect and process on our behalf.

Transfer of Your Information

Your information, including Personal Data and Usage Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Disclosure of Your Information

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data and Usage Data may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data or Usage Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

The Company may disclose your Personal Data or Usage Data in the good faith belief that such action is necessary to:

Security of Your Information

The security of your information is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your information, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided Us with information, please contact Us. If We become aware that We have collected information from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites and App Privacy Policies

Our Service may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

For detailed information on how data is collected and processed within our mobile applications, please refer to the specific Privacy Policy and Terms of Service provided within each respective application. These policies cover the functionality and data handling practices unique to the apps, including user accounts, in-app data, and how our backend authentication and data management systems process user data for the apps.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services, including those linked from our applications.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you of any changes by posting the new Privacy Policy on this page and/or via a prominent notice on Our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: